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Everything you need to know about booking and experiencing Savour by SK can be found here.
Select a section below to navigate to the relevant Terms & Conditions.

Event Terms
Tablescape Terms
Pricing
Before the Event
Scope of Work
Inventory & Pack-Up
Payment Terms
During the Event
Theme Policy
Staff Coordination
Cancellation Policy
After the Event
Change Policy
Vendor Coordination
Postponement
Reservations Note
Timeline & Access
Client Expectation
Security Deposit

EVENT TERMS & CONDITIONS

“We highly value our relationship with you and are dedicated to aiding a seamless experience. To help us serve you without interruption, we kindly request your adherence to the necessary processes and timelines. Your prompt participation ensures that everything proceeds smoothly and exactly as planned.”

Before the Event

  1. We host gatherings for a minimum of 12 guests and up to 150 guests.

  2. To offer you our best, we request that all menu selections, styling details and guest count are finalised 5 to 6 days before the event.

  3. Once confirmed, the menu and styling cannot be changed, and the Minimum Guarantee (MG) cannot be reduced. Please let us know of any increase in guest count as early as possible so we can plan smoothly.

  4. Kindly ensure adequate kitchen and refrigerator space is ready and available for the team to work comfortably (MINIMUM 4–5 HOURS PRIOR TO THE EVENT). For an outdoor kitchen setup, we will share Savour’s kitchen checklist and equipment list with you.

  5. We request access to the dining area a day prior for styling and setup where required.

  6. To secure your event date, a 50 percent advance is required at the earliest. Please note that a date is reserved only once we receive a minimum of 50 percent advance. The advance confirms your booking and allows us to hold the date exclusively for you. Until then, it remains available for other bookings.

  7. As your date is held exclusively for you and preparations will already be underway, any cancellation or postponement within 72 hours of the event is non-refundable and cannot be adjusted. We appreciate your understanding that this also applies in unforeseen situations, including illness or bereavement in the family.

  8. GST at 5 percent is applicable.

  9. Please complete the remaining balance 3 to 4 days before the event, bringing the total payment to 100%. Kindly note that Savour begins event execution only once the full payment has been received.

  10. A refundable security amount is collected for tableware and décor items.

During the Event

  1. Our team will use your kitchen respectfully and maintain cleanliness throughout.

  2. Standard service duration is 4 hours from the ready time.

  3. To maintain plating quality and flow, we request no external interference with the menu or service process.

  4. We recommend assigning one point-of-contact for coordination so you may enjoy the evening with your guests

After the Event

  1. The team requires 3 to 4 hours post-event for:
    Cleaning the kitchen and service areas
    Inventory counting
    Packing and load-out

  2. Please assign your staff in advance for this window to ensure the process is smooth and uninterrupted.

  3. Any breakage or loss of tableware is adjusted from the security amount.

  4. The remaining security amount is returned within 4 to 5 days.

A GENTLE NOTE ON RESERVATIONS

1. Minimum Guarantee

Once the minimum guarantee (MG) is confirmed, it cannot be reduced. Any increase in guest count or MG must be shared 3 to 5 days before the event.

 

2. Time Extension Charges

Event duration includes a 4 hour service window. Extensions are chargeable as follows:

- 1,500 INR per hour until 11 PM

- 2,500 INR per hour after 11 PM

 

3. Package Inclusions

The standard 12 dish package includes: One complimentary Savour Table Décor | Full service team

Optional Hi Tea Package: Hi Tea + 9 Dishes + Tea/Coffee Counter

 

4. Complete dinnerware and serveware

Excludes exotic ingredients, specialty items and live counters.

 

5. Security Deposit

A refundable security amount is collected for tableware and décor inventory. Any breakage, loss or extended hours will be deducted. The remaining amount is refunded within 4 to 5 days after the event.

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6. No Retain Policy

• All cutlery, crockery, linen, décor items and other inventory provided by Savour remain Savour’s property and are supplied only for use during the event. They are not available for sale or purchase and may not be retained, taken away, exchanged or transferred to the host or guests.

• All Savour inventory must be returned to our team as soon as the event ends.

• If any food remains, our team will be happy to transfer it into containers or utensils provided by the host. Savour’s serving equipment and inventory cannot be used for packing or taking food away.

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7. Kitchen Access

We require access to your kitchen for:

- Pre-event preparation

- On-site execution Post-event cleaning and inventory wrap up

- Full access ensures a smooth, hygienic and timely workflow.

TABLESCAPE TERMS

"Our tablescapes are thoughtfully curated to elevate the dining experience, blending aesthetics with functionality. Each setup is designed with attention to detail, ensuring harmony across elements while remaining adaptable to your event needs. The following guidelines help us deliver this experience seamlessly."

Please Note: This Tablescape Terms section applies only when Savour’s décor or tablescape services are booked independently, without Savour catering. For events that include Savour catering, Savour’s catering Terms & Conditions will apply.

SCOPE OF WORK

1. What We Provide
• Curated themed table setups from SAVOUR collection.
• Complete table styling and table linen.

 

2. Dinnerware
• Plates
• Katoris
• Eating cutlery: spoons and forks
• Dessert plates, katoris, spoons and forks
• Napkins
• Paper tissues

 

3. Chafing dishes on request
• Gold standard with standard service spoons.
• Steel standard with standard service spoons.

 

4. Types of Tables We Decorate
• Buffet Tables.
• Dessert Counters.
• Coffee / Welcome Tables.
• Grazing Tables.
• Foyer Welcome Tables.
• Celebration Tables: birthdays and anniversaries.
• Festive Décor Tables.

 

5. Service Boundary

Savour handles décor, styling, linen, dinnerware, and presentation setup.

We do not handle:

• Food placement.

• Dish mapping.

• Deciding what goes in which bowl, dish, platter, or tray.

• Coordination with the chef or caterer for food setup.

These are best handled by the caterer / chef, aligned with the menu and service flow.

THEME POLICY

  1. Selection is made from SAVOUR’s collection themes.

  2. Themes are to be followed as is. Each theme is thoughtfully curated with matching inventory, styling balance, and detailing; even small changes can affect the overall look and execution quality.

  3. Custom themes: Available as a premium service on request.

CHANGE POLICY

  1. Once a theme is finalized and locked with mutual agreement, and preparation has begun, changes are not possible.

  2. Post-completion changes, if required, can be arranged at an additional 25% of the total cost.

TIMELINE, ACCESS & EXECUTION

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1. Venue access is required 1 day prior to the event for smooth setup.

2. Setup timing is mutually agreed and should be followed as planned.

3. Tables / setup will be available for 5 hours from the event start time.

4. Cabana setups will be removed within 6 hours from the event start time.

5. Any extension beyond this will be charged at ₹5,000 per hour.

6. In case of outdoor setups, we request you to review weather conditions in advance and be sure of your preferred setup location, as last-minute changes can impact the overall quality and finish.

7. If a request is made to shift the setup indoors after execution, this involves complete re-handling and restyling:

- Minimum 4 hours required (subject to feasibility).

- Additional 10% charge applicable.

This allows us to maintain the finesse and quality of the setup.

INVENTORY, PACK-UP & STAFF COORDINATION

  1. A detailed inventory PDF will be shared in advance, including:
    • Item photos.
    • Quantities.
    We request you to assign one responsible staff member who will:
    • Coordinate with our team.
    • Be available during closing.
    • Assist in final inventory matching.

  2. Pack-up & Closing
    • Depending on the scale of the event, we require approximately 4 to 8 hours post-event to carefully pack and clear all inventory.
    • We request your patience during this time and that the team is allowed to complete this process smoothly.
    • Access to the kitchen area is required, as all inventory is washed and packed there.
    • Our team maintains a high standard of hygiene, cleanliness, and organization, and will ensure the space is handled responsibly.

  3. Security
    • All items are expected to be returned and matched.
    • Any missing items will be adjusted from the security deposit.

  4. Timing
    • Matching is done post-event, including late hours.
    • It is important that the assigned staff member is available and items are traceable at that time to avoid delays or confusion.

VENDOR COORDINATION

  1. A single point of contact should be assigned for coordination with SAVOUR.

  2. Final table layout and placements should be frozen at least 5 days in advance to ensure seamless delivery.

  3. Basic lighting alignment should be confirmed in advance to support the overall setup

  4. Required electrical power and load points should be ensured and clearly communicated.

  5. We request that all vendors (caterers, decorators, staff) are briefed in advance:
    • Tables and setups should not be moved or altered.
    • Items should not be discarded or mixed with waste.

  6. A short joint coordination discussion before the event helps everything run smoothly.

CLIENT EXPECTATION

  1.  Finalize selections with clarity before confirmation.

  2. Allow the theme to come together as designed.

  3. Support inventory coordination through your team.

  4. Work with us in alignment for a smooth and well-executed setup

PRICING

"Our work is driven by care, time and thoughtful attention. Creating a personalised culinary experience is an art form. We would be grateful for your understanding in not requesting discounts, as it allows us to maintain the quality, generosity and integrity of the experience we hope to share with you."

PRICING TERMS

  1. Payment Terms
    50% advance at booking, balance 50% due 3 days prior to the event.

  2. Execution
    Begins only upon receipt of 100% payment, minimum 3–4 days before the event.

  3. Cancellation
    Cancellations made within 72 hours of the event are non-refundable.

  4. Postponement
    Postponements made within 72 hours of the event are non-refundable. If requested more than 72 hours before the event, the new date will be subject to availability, and 30% of the total amount will be forfeited.

  5. Time Extension Charges
    – After 4-hour slot till 11 PM: ₹1,500/hour
    – Post 11 PM: ₹2,500/hour

  6. Package Inclusions
    12-dish standard package includes one complimentary Savour Table Décor & Full Service & Full dinner ware, excluding exotic ingredients & live counters. For non-vegeratian menus, the 12- dish selections include upto 4 non-vegetarian dishes, while the 14-, 16-, 18- and 20- dish selections include upto 5 non-vegetarian dishes.

  7. Security Deposit
    Refundable subject to no damage/loss of inventory and adherence to event timings.

  8. Conveyance
    Included within 10 km from Westend Greens; ₹1,000 applies for every additional 5 km.

  9. Kitchen
    We need to you use your Kitchen for the before and after the event for Execution & Wrap up inventory.

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